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ABOUT US

Our staff has worked in the open lot claims industry for the last 35 years. 

 

Xactimate and CCC1 computer estimation systems are used by the CSC staff.

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Bob Kincade Owner

 

Qualifications/Achievements

 

  • Owner- Central States Claims:  Adjusting personal and commercial property and casualty claims from inception to conclusion.  Responsible for field investigations for auto and liability claims.  Specializing in automobile dealership open lot catastrophe claims. Handling single unit and multiple unit salvage to conclusion.  

  • Branch Owner, Americlaims:  Adjusted property and casualty claims from inception to conclusion. Job duties consist of field investigations for auto and general liability claims. Handling automobile dealership open lot catastrophe claims. Inspection and estimating damages for personal  homeowners and commercial property and auto claims.

  • Zurich/Universal Underwriters- Account Manager: Responsible for territory management of current commercial insurance accounts. Responsible for quoting and writing new property and casualty business in territory. Responsible for servicing and adding group insurance, life insurance and pension business in territory.

  • Zurich/Universal Underwriters-Regional Claims Manager: Responsible for territory management of current commercial insurance accounts.  Responsible for handling and supervision of multiple lines claims.  Managed claims staff and worked with Sales and Underwriting Departments to service clients.

  • Zurich/Universal Underwriters Group; Major Loss Supervisor:    Responsible for handling and supervision of major auto and property losses throughout the United States. 

  • IMT Insurance Company: Resident Claims Adjuster. Responsible for handling and supervision of multiple lines claims including commercial and personal auto liability, workers compensation, general liability, garage liability and property claims.

  • Cincinnati Insurance Company: Resident Claims Adjuster. Responsible for handling and supervision of multiple lines claims including commercial and personal auto liability, workers compensation, general liability, garage liability and property claims.

Education/Designations:

  • University of Nebraska at Omaha-BS in Business Administration

  • Associate in Claims

Contact Bob:  bobkincade@csclaims.net

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Bill Kincade, Senior Adjuster

Bill was a major loss supervisor for Zurich/Universal Underwriters​ and was responsible for the handling and supervision of large inventory and property losses throughout the United States.  He was also an account executive for Zurich/Universal Underwriters and was responsible for territory management of commercial dealership accounts.  Bill was an account executive for Sentry Insurance and was responsible for management of commercial dealership accounts.

Contact Bill:  billkincade@csclaims.net

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Gary Mayberry , Senior Adjuster

 

Qualification Summery and Accomplishments:

  • Established Salvage Operation for both Property and Auto for Universal Underwriters

  • Consolidated Salvage Operations for both Property and Auto for Empire Fire and Marine/Universal Underwriters, Zurich Canada and Zurich NA

  • Recipient of Silver Award-Salvage Operation named Best Practice/Center of Excellence

  • Established Mechanical Claim unit to perform forensic investigations on mechanical failures providing over 30M per year indemnity impact

  • Developed and conducted APD Training for field adjusters

  • Served on Steering Committee to establish a Vender Management Unit within Zurich

  • Recipient of multiple Bronze Awards for Excellence and innovation

  • Led a diagnostic review of Zurich Australia’s Motor book of business

  • Installed Credit Card program through Master Card for F&I book of business significantly improving Anti-Fraud protection, efficiency and benefit capture. Realigned Zurich F&I Claims Division 

Education/Designations:

  • BS degree at Iowa State University (Business Administration, Economics and Sociology) 

  • Automotive Physical Damage course at Vale Technical Institute 

  • Kellogg School of Business Management Development Program at Northwestern University 

  • Associate in Management, Associate in Claims, Associate in Insurance Services 

  • AFIP Certified Professional in Insurance and Financial Services 

Contact Gary:  gmayberry@csclaims.net

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